About the Shipping, say it has been slow but the truth is that since you warned me. (no problem).
On communication with you I have to say it has been poor, they have taken a lot to answer my emails.
And on the product say the included adapter for Melody water outlet is not correct, (it's too small) ...
Hello Jose and thanks for taking the time to review your purchase.
I'm sorry to hear the adapter that was sent is incorrect -- this could be due to the fact that this kit has been made up to Australian standards, and perhaps the sizing in Spain is different to ours. You could try looking locally for an adapter that will fit, but otherwise if you wanted to send along a photo of the adapter we might be able to work something out for you.
Let me know what you'd like to do.
from the Nature's Wonderland Team