The Oscar Neo is a great product! It arrived only a few days after I purchased it (although I was accidentally sent the wrong colour, but after a quick email which they responded to straight away, the correct colour was shipped by express and arrived 1 or 2 days later). They were lovely to deal with and I would be very happy to buy from Natures Wonderland again. The Oscar Neo is a great juicer, very quite and easy to clean. I've had it for about half a year now and am still very happy with it.