Hi thanks for the great price on the 9 tray excalibur. I am really happy with it. It did take a bit too long to arrive, three weeks , but can't complain for free shipping I guess. Great product and prompt reply to my email. Thanks
Thanks so much for taking the time to send us your thoughts -- we sincerely appreciate them.
In regard to the time it took to get to you... As this was purchased during one of our big specials, it was advertised as taking up to a week to ship, and, indeed, it was shipped exactly 7 days after your purchase. From there, it had to get from here in Queensland to you in rural Victoria, which then took another 7 days. This amounts to 2 weeks to arrive. Unfortunately, shipping is completely out of our control, particularly to rural areas, as, once it leaves our hands, it's up to Australia Post to deliver.
Anyway, I'm glad you're happy with your dehydrator and it has been a pleasure sharing business with you.
from the Nature's Wonderland Team
P: 1800 044 722 | 10am - 6pm | 7 days