Deposits must be received in full prior to the placing of your order, to confirm your intent to purchase, or the order will not proceed.

If you cancel your order after it has been placed, the deposit will be forfeited. Once we receive the item you have ordered, you will be notified by email of its arrival. We will then hold your order for 7 days. Unless arrangements to conclude the purchase (to either Lay-By or pay for the item in full) are made within 7 days from the date notification is sent, the order will be cancelled and all deposits and payments will be forfeited.

The prices shown for pre-order items are a guide only and may change at any time. If our suppliers change the price of an item that you have ordered before we have received it, we will advise you of the change by email. If the price increases, you will be given the option to cancel the order and have your deposit fully refunded or have your invoice adjusted and continue with the order. If the price decreases, we will credit your invoice accordingly.

If our suppliers cancel or defer delivery of an item that you have pre-ordered, you will be advised by email or telephone. If the item is cancelled, we will automatically refund your deposit and any other payments made towards this item in full, or give you the option to transfer the amount to another purchase. If the item is deferred, you can choose to either receive the refund (or apply the payment to another item) or continue with the purchase.

Lay-by purchases must be completed within 2 months of the date the orders are placed. Lay-by purchases are not cumulative unless arranged prior to the completion of the sale: otherwise, each new purchase constitutes a new lay-by.

The 20% deposit must be received by us within 7 days of placing the order and at least one payment must be made per week, or fortnight, as agreed, on each of your lay-by purchases. You may, if you wish, pay more frequently.  Email communication from the purchaser must be forthcoming each time a payment is made - using a tracking code given at the time of the sale - otherwise payments may go unnoticed.

Payments towards your lay-by may be made in several ways. You can pay by Credit Card or send us a Direct Bank Deposit, or alternatively, you may send us the other methods of payment discussed above. Posted payments must be received regularly each week.

You can finish your lay-by early, if you wish, by paying the full balance that is owing. There is no additional fee for paying early.

Important: an item that you ask to be placed on lay-by is purchased by us and held in storage pending the final payment. If you cancel the lay-by, we are left with an item that we have paid for! Because of this, if you cancel the lay-by, your deposit and any payments towards the lay-by will be forfeited. If you stop making payments during the lay-by, it will be assumed that you have cancelled the lay-by.

Shipping to destinations within Australia usually takes at most 3 to 5 days. We are located in Western Australia and we use Australia Post, so it may be beneficial to ask that the package be sent "Registered Mail". This will slightly increase the cost of shipping, but will allow the item to be found if it wanders.

Shipping internationally takes longer and very much depends upon the method chosen - Air, Economy or Sea. Insurance is strongly advised.

Invoicing is initially in AUD funds. A second Invoice will then be sent to you from PayPal, for payment. PayPal now deal in AUD and so conversions are no longer necessary. Please note that PayPal's rates are extremely high, so we do not prefer this method of payment. The required customs forms that we fill out for shipping the item(s) will show Australian Dollars. We ship worldwide. All shipping rates for overseas customers will include insurance at the purchasers' request.